Terms & Conditions

Welcome to JAZZ! These Terms & Conditions govern your use of our website, services, and purchases through our platform. By accessing or using our website, you agree to be legally bound by these Terms, our Privacy Policy, and any additional terms that may apply to specific services or products.

If you do not agree with any part of these Terms, please discontinue use of our services immediately.

1. General Information

The website https://jazz-beats.com is owned and operated by JAZZ, a brand specializing in audio technology and lifestyle electronics.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this website or purchase products.

3. Account Registration

You may register an account for faster checkout and order tracking.
You are responsible for maintaining the confidentiality of your login details.
JAZZ is not liable for unauthorized use of your account.

4. Product Orders

All products are subject to availability.
We reserve the right to refuse or cancel any order at our discretion.
If canceled after payment, a full refund will be issued.

5. Pricing & Payment

All prices are listed in INR (₹).
Applicable taxes are included unless stated otherwise.
Accepted payments include Cards, UPI, Net Banking, and Wallets.
Pricing errors may result in order cancellation or modification.

6. Shipping & Delivery

Delivery available across India.
Standard delivery time: 5–10 business days.
Delays may occur due to logistics or unforeseen circumstances.
Shipping charges will be displayed during checkout.

7. Returns & Refunds

You may request a return within 6 days of receiving the product.

Return Eligibility:

Product must be unused and in original packaging.
All accessories, manuals, and invoice must be included.
Refunds processed within 7–10 business days after inspection.

Non-returnable items include:

Opened audio products used for hygiene-sensitive purposes
Free promotional items
Products damaged due to misuse

8. Warranty Policy

All JAZZ products come with a 6-month limited warranty against manufacturing defects.

Warranty is void for misuse, neglect, or unauthorized repair.
Tampered serial numbers or seals void warranty coverage.
Invoice or proof of purchase is required for claims.

Warranty Support: support@jazz-beats.com

9. Promotions & Discounts

Promotional codes may have limited validity and conditions. Fraudulent or unauthorized usage may result in cancellation.

10. User Responsibilities

Do not use the website for unlawful purposes.
Do not transmit malware or harmful code.
Do not attempt unauthorized access to systems.
Comply with all applicable laws and regulations.

11. Intellectual Property

All content including logos, graphics, product designs, text, and software belongs to JAZZ or its licensors and may not be copied without permission.

12. Third-Party Links

We are not responsible for the content or policies of third-party websites linked through our platform.

13. Limitation of Liability

JAZZ shall not be liable for indirect or consequential damages arising from use of the website or products.

Our total liability is limited to the amount paid for the product purchased.

14. Indemnification

You agree to indemnify and hold harmless JAZZ, its affiliates, employees, and partners from claims arising from misuse of our services or violation of these Terms.

15. Modifications to Terms

We may update these Terms from time to time. Continued use of the website after changes indicates your acceptance of the revised Terms.

16. Force Majeure

JAZZ shall not be responsible for delays or failures caused by events beyond our reasonable control including natural disasters, internet outages, strikes, or government actions.